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<h2 class="Paragraph SCXW255861613 BCX0">Philips warranty for Household products&nbsp;</h2>
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For products purchased by consumers located in Australia and New Zealand, if you have also been provided with a local Versuni Australian warranty card, please refer to the local warranty card (or, if you are unsure or have concerns, contact us at our Australia Customer Care Desk Versuni Australia on 1300 805 865 (AU) or 0800 854 885 (NZ).&nbsp;
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Our goods and services come with guarantees that cannot be excluded under the Australian Consumer Law, or under the Consumer Guarantees Act (NZ). You are entitled to a replacement or a refund for a major failure and compensation for any other reasonably foreseeable loss or damage. If a failure with the goods does not amount to a major failure, you are entitled to have the goods repaired or replaced in a reasonable time. If this is not done you are entitled to a refund for the goods and obtain a refund. To make a claim under this warranty, contact: Versuni Australia on 1300 805 865 (AU) or 0800 854 885 (NZ). Expenses of claiming the warranty will be borne by the person making the claim. This warranty is provided by Versuni Australia, 65 Epping Road North Ryde, Sydney NSW.
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<h3 class="Paragraph SCXW255861613 BCX0">Additional warranty&nbsp;</h3>
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In addition to the rights and remedies that you have under the Australian Consumer Law, the Consumer Guarantees Act 1993 (NZ) or any other relevant law, we provide the following warranty against defects (Additional Warranty):&nbsp;
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If, during the first 2 years from their date of purchase from the Supplier (Warranty Period), the Goods prove defective by reason of improper workmanship or materials, we will repair or replace the Goods without charge. Your Statutory Rights may extend beyond the Warranty Period.&nbsp;
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To the maximum extent permitted by law, we do not have to repair or replace the Goods under this Additional Warranty if the Goods have been used for a commercial purpose; misused, improperly or inappropriately installed, operated or repaired; abused; damaged; or not maintained in accordance with the manufacturer&rsquo;s instructions.&nbsp;&nbsp;
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Even when we do not have to repair or replace the Goods, we may decide to do so anyway. In some cases, we may decide to substitute the Goods with a similar alternative product of our choosing. All such decisions are at our absolute discretion. All such repaired, replaced or substituted Goods continue to receive the benefit of this Additional Warranty for the time remaining on the original Warranty Period.&nbsp;
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Upon becoming aware that the Goods are defective during the Warranty Period, you should stop using the Goods and contact us. This Additional Warranty is limited to repair, replacement or substitution of the Goods only.&nbsp;
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In order to claim under this Additional Warranty you must contact us at our Customer Care Desk Versuni Australia on 1300 805 865 (AU) or 0800 854 885 (NZ) within the Warranty Period. You will be asked for details of the Goods, a description of the defect, your personal details and a copy of the purchase receipt. Upon accepting your claim, we will require that you return, at your expense, the Goods as directed by our Australia Customer Care Desk. We will offer a repair, replacement or substitution at our discretion.&nbsp;
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