<div class="OutlineElement Ltr SCXW161199629 BCX8">
<h2 class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">Warranty Information</span></span></h2>
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">Dear Customer,</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">Philips products are designed and manufactured to the highest standards and deliver high-quality performance, ease of use and ease of installation. In case you encounter any difficulties while installing or using your product, we recommend that you first consult the user manual or the information in the support section of this website.</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">During the warranty period, Philips will arrange for your Philips product to be serviced free-of-charge, in the unlikely event of failure of the product. In case you purchased the product in another country, Philips will </span><span class="NormalTextRun SCXW161199629 BCX8">endeavor</span><span class="NormalTextRun SCXW161199629 BCX8"> to arrange your product to be serviced in the country where you offer it for service against the warranty terms of the country of purchase. If that is not possible, you may still service your Philips product in the country where you purchased the product.</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<h3 class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">Warranty terms</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></h3>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">The warranty period of your Philips product commences from the date of purchase as stated on your proof-of</span> <span class="NormalTextRun SCXW161199629 BCX8">purchase and continues for a period twenty-four (24) months for all Philips electrical products.</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">In case you lost your proof-of-purchase, the retailer is unknown, or the product was purchased from an unregistered seller </span><span class="NormalTextRun SCXW161199629 BCX8">e.g.</span><span class="NormalTextRun SCXW161199629 BCX8"> via on-line auction channels, the warranty period is considered to have started six (6) months after the date of manufacturing indicated on the product or as derived from the serial number of the product. For products without a production date or serial number on the product, a valid proof-of-purchase is required.&nbsp;</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">Where a repair is not possible or is deemed uneconomical, Philips may, at its sole discretion, agree to replace the product with a new or refurbished product, and the warranty will continue from the date of original </span><span class="NormalTextRun SCXW161199629 BCX8">purchase.&nbsp;</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">The</span><span class="NormalTextRun SCXW161199629 BCX8"> Philips warranty applies provided the product has been handled properly for its intended use and in accordance with the operating instructions.</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<h3 class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">What is excluded?</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></h3>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">The warranty does not cover losses that are consequential in nature, including but not&nbsp;</span><span class="NormalTextRun SCXW161199629 BCX8">&nbsp; </span><span class="NormalTextRun SCXW161199629 BCX8">limited to loss of data or loss of business, and does not apply if:</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&bull; The proof-of-purchase has been altered in any way or made illegible.&nbsp;</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&bull; The model</span> <span class="NormalTextRun SCXW161199629 BCX8">number, serial</span><span class="NormalTextRun SCXW161199629 BCX8"> number or production date code on the product has been altered, </span><span class="NormalTextRun SCXW161199629 BCX8">removed</span><span class="NormalTextRun SCXW161199629 BCX8"> or made illegible.</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&bull;Repairs or product modifications have been carried out by unauthorized service, </span><span class="NormalTextRun SCXW161199629 BCX8">organizations</span><span class="NormalTextRun SCXW161199629 BCX8"> or persons.&nbsp;</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&bull; The product is being used for commercial purpose.</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&nbsp;&bull; The defect is caused by abuse of the product or by environmental conditions that are not in conformance with the recommended operations of the product as stated in the User Manual of the product.&nbsp;</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&bull; The defect is caused by connection to peripherals, additional </span><span class="NormalTextRun SCXW161199629 BCX8">equipment</span><span class="NormalTextRun SCXW161199629 BCX8"> or accessories other than those recommended by Philips.</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&nbsp;&bull; The unit has been damaged, including but not limited to damage by animals, lightning, abnormal voltage, water or fire, natural </span><span class="NormalTextRun SCXW161199629 BCX8">disaster</span><span class="NormalTextRun SCXW161199629 BCX8"> or transportation.</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&nbsp;&bull; The product is defected due to wear of parts, which can be considered as wearable- or consumable parts by their nature.&nbsp;</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&bull; The product does not function properly because it was not originally designed, manufactured, approved and/or authorized for the country where you use the product, which might occur in instances where the product has been purchased in another country other than that of its intended use.&nbsp;</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&bull; The product does not function properly due to problems with access to and or connection with service providers, such as interruptions in the access networks (</span><span class="NormalTextRun SCXW161199629 BCX8">e.g.</span><span class="NormalTextRun SCXW161199629 BCX8"> TV cable, satellite or Internet), faults on the subscriber&rsquo;s or the correspondent&rsquo;s line, local network fault (cabling, file server, user&rsquo;s line) and faults in the transmission network (interference, scrambling, faults or poor network quality).</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<h3 class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">Is service needed?</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></h3>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&nbsp;</span><span class="NormalTextRun SCXW161199629 BCX8">In order to</span><span class="NormalTextRun SCXW161199629 BCX8"> avoid unnecessary inconvenience, we advise you to read the user manual carefully and/or consult th</span><span class="NormalTextRun SCXW161199629 BCX8">e</span><span class="NormalTextRun SCXW161199629 BCX8"> support section of this web site before contacting Philips or your dealer. To obtain service within the warranty period, please contact the Philips Consumer Contact Centre via email or phone call. Philips contact details can be found on this website. When your product is no longer covered under warranty, you can contact the nearest authorized Philips Service Centre directly. To be able to help you efficiently when you contact Philips, please have available:</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&nbsp;&bull; The proof-of-purchase, </span><span class="NormalTextRun SCXW161199629 BCX8">e.g.</span><span class="NormalTextRun SCXW161199629 BCX8"> original invoice or cash receipt, indicating the date of purchase, dealer name and model number of the product; and&nbsp;</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">&bull; Your product serial number or production date code as indicated on the product.</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">The model number (also sometimes called model ID), serial number or production date code can be found in the battery compartment, or on the back or bottom of the product.</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>
<div class="OutlineElement Ltr SCXW161199629 BCX8">
<p class="Paragraph SCXW161199629 BCX8"><span class="TextRun SCXW161199629 BCX8" data-contrast="none"><span class="NormalTextRun SCXW161199629 BCX8">Please contact our support team or your nearest authorized service </span><span class="NormalTextRun SCXW161199629 BCX8">center</span><span class="NormalTextRun SCXW161199629 BCX8"> for more details on warranty period</span><span class="NormalTextRun SCXW161199629 BCX8">.</span></span><span class="EOP SCXW161199629 BCX8" data-ccp-props="{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559739&quot;:160,&quot;335559740&quot;:254}">&nbsp;</span></p>
</div>